Terms and privacy - SEBB

Health records sharing

The Regence health plans are required to provide you with access to detailed information about your health history through a “Patient Access API.” While you are a current member, you may access this information by downloading a third-party application (the “App”) on your smart phone, tablet, computer or other similar device. To learn more click here.

Contacting us

You may reach us during regular business hours by calling our Customer Service department at a number below:

Individual and family plan members

LocationPhone number
Idaho and Garfield and Asotin Counties, Washington888-232-5763
Oregon and Clark County, Washington888-675-6570
Utah888-231-8424
Washington888-344-6347

Medicare plan members

PlanPhone number
Medicare PPO and Part D(800) 541-8981
Medicare HMO(855) 522-8896
Medicare Retiree Groups(888) 319-8904

Medicare Supplement (Medigap) members

LocationPhone number
Idaho(888) 319-5519
Oregon(888) 319-0942
Utah(888) 319-4181
Washington(888) 319-3315

For more information about this notice or matters described in the notice, you may write to:
Regence, ATTN: Privacy, 200 SW Market St. 11th Floor, Portland, OR 97201; E-mail: privacy_office@regence.com; Fax: 1-888-875-6893.