If you're having a mental health or substance use emergency, text or call the Suicide and Crisis Lifeline at 988. The 988 Lifeline provides 24/7, free and confidential support for people in distress, as well as prevention and crisis resources for you or your loved ones.
myStrength
myStrength is a self-guided health and resiliency online tool clinically proven to improve emotional health. This secure resource is available 24 hours a day, 7 days a week to members age 13 and over at no cost to you. myStrength’s interactive and activity-based tools are personalized to you and address conditions such as depression, anxiety, stress, substance use disorders, and chronic pain. Visit the myStrength website to sign up and learn more.
Quartet
UMP has partnered with Quartet to make it easier for you to get the behavioral health care you need. Quartet can help match you to in-person and telemedicine behavioral health providers who are in the plan’s network and offer a variety of services, including, but not limited to, mental health counseling, substance use disorder treatment, and psychiatry services. Quartet can only validate Regence providers for your UMP coverage.
There is no cost to participate in the program; you will pay the standard rate for behavioral health services. To learn more, read your plan’s certificate of coverage. Get started by visiting Quartet’s website or by calling Quartet’s Care Navigation Team at 1-206-401-0050.
Note: Quartet's services are only available to UMP members ages 18 and older who reside and are seeking care in Washington State.
From talk therapy to medication, there are many types of mental health treatment. Learn about your options, how to recognize signs and symptoms, the different kinds of providers and more. Get started.
Virtual therapy can be more comfortable than going in person, and it can also be a faster way to get care. Many behavioral health providers offer virtual appointments. To find providers in your network, register or sign in to your regence.com account and select Get care now, then select Find behavioral health support. You can then select Find a behavioral health provider or In-network virtual care.
When you see a network virtual behavioral health provider, services are paid at the network rate. If you see an out-of-network provider, telemedicine services are paid at the out-of-network rate. See the “Summary of services and payments” section in your plan’s certificate of coverage for more details.
The Regence Care Management program comes with your health plan. Our staff includes behavioral health specialists who provide guidance and support when you need it most.
If you have questions about behavioral health services or what’s covered under your plan, sign in and chat online or call UMP Customer Service.
Getthefactsrx.com features the Starts with One campaign, which is designed to inform and educate young adults, their parents, and older adults about the dangers of prescription drug misuse and the importance of safe storage, use, and disposal. This campaign is funded by the Washington State Health Care Authority (HCA).
WA Tribal Opioid Solutions provides educational resources for Tribes and tribal organizations working to address opioid prevention, and overdose response and treatment. This campaign is funded by the Washington State Health Care Authority (HCA).