The behavioral health options available to you include in-person and virtual behavioral health care for adults and children.
If you're having a mental health or substance use emergency, text or call the Suicide and Crisis Lifeline at 988. The 988 Lifeline provides 24/7, free and confidential support for people in distress, as well as prevention and crisis resources for you or your loved ones.
Find additional behavioral health resources, get connected to an in-network facility, office or virtual behavioral health provider or ask for help when you sign in to your regence.com account. If you are having difficulty finding a care provider, or are not sure what type of provider you need, UMP Customer Service and the team of Regence behavioral health experts can help match you to in-person or virtual behavioral health providers that offer a variety of behavioral health resources.
From talk therapy to medication, there are many types of mental health treatment. Learn about your options, how to recognize signs and symptoms, the different kinds of providers and more. Get started.
Regence Care Management comes with your health plan. Our staff includes behavioral health specialists who help you navigate the health care system, guide you in making informed decisions and make sure you get the most from your benefits. Learn more
Virtual therapy can be more comfortable than going in person, and it can also be a faster way to get care. Many behavioral health providers offer virtual appointments. To find providers in your network, register or sign in to your regence.com account and select Get care now, then select Find behavioral health support. You can then select Find a behavioral health provider or In-network virtual care.
When you see a network virtual behavioral health provider, services are paid at the network rate. If you see an out-of-network provider, telemedicine services are paid at the out-of-network rate. See the “Summary of services and payments” section in your plan’s certificate of coverage for more details.
Doctor On Demand
Doctor On Demand provides virtual care for behavioral health conditions such as anxiety, depression, and ADHD. See the Telemedicine page for more information.
Teladoc Health Mental Health
Teladoc Health Mental Health (formerly known as myStrength) is a self-guided health and resiliency online tool clinically proven to improve emotional health. This secure resource is available 24 hours a day, 7 days a week to members age 13 and over at no cost to you. Teladoc Health’s interactive and activity-based tools are personalized to you and address conditions such as depression, anxiety, stress, substance use disorders, and chronic pain. Visit Teladoc Health to sign up (use Teladoc Health code: wapebb) and learn more or download the app in the Apple App Store or on Google Play.
Getthefactsrx.com features the Starts with One campaign, which is designed to inform and educate young adults, their parents, and older adults about the dangers of prescription drug misuse and the importance of safe storage, use, and disposal. This campaign is funded by the Washington State Health Care Authority (HCA).
WA Tribal Opioid Solutions provides educational resources for Tribes and tribal organizations working to address opioid prevention, and overdose response and treatment. This campaign is funded by the Washington State Health Care Authority (HCA).
Doctor On Demand is a separate company that provides telehealth services.
Teladoc Health is a separate company that provides care and disease management services.