Loading...Loading...Our standards and performance goals support our commitment to ongoing quality care for our members. The Quality Program includes:
- Accessibility and availability standards
- Advance directives
- Health equity (cultural competency and health literacy)
- HEDIS reporting
- Provider advisory groups
- Site review standards
The Quality Improvement Toolkit includes tools and resources to help providers understand and improve the member experience and patient outcomes. The Health Equity Toolkit includes resources to develop and improve your cultural competency and health literacy practices.
Blue Distinction Center® and Blue Distinction Center+ designations recognize physicians, hospitals and other health care facilities delivering the following types of specialty care:
- Bariatric surgery
- Cardiac care
- Cellular immunotherapy
- Fertility care
- Knee and hip replacement
- Maternity care
- Spine surgery
- Substance use treatment and recovery
- Transplants
The Blue Distinction designation is based on rigorous, clinically meaningful selection criteria.
Interested in receiving a designation or have questions about the program? Email or call (503) 220-6157.
Hospital Quality Measurement (HQM) involves data sharing and display of hospital quality results. The National Doctor and Hospital Finder (NDHF) displays HQM data, hospital patient experience (HCAHPS) and most all-payer state databases. The results represent the Blue standard for hospital quality transparency.